Flash Footwear strives to deliver your orders as soon as possible. After you place an order, you will receive a confirmation e-mail with details of your order. It will then be our priority to swiftly dispatch your order. Usually, all items are sourced from our warehouse and dispatched within 48 hours (provided it is a business day). Once the product is purchased, it cannot be returned in any case. However, Flash has 7-days goodwill exchange policy, provided the item is returned in its original packing.